Filing a Video/Cable Complaint
Customers may file a video/cable complaint online, by telephone, fax, or mail:
Michigan Public Service Commission Telephone: 800-292-9555
Attn: Video Franchise Fax: 517-284-8200
P.O. Box 30221
Lansing, MI 48909
The Michigan Public Service Commission does not have authority regarding satellite television complaints or internet services. Customers should contact the Federal Trade Commission at (877) 382-4357 or www.ftc.gov or the Michigan Attorney General’s office at (877) 765-8388 for these types of complaints.