Filing a Video/Cable Complaint
Customers may file a video/cable complaint online, by telephone, fax, or mail:
Michigan Public Service Commission Telephone: 800-292-9555
Attn: Video Franchise Fax: 517-284-8200
P.O. Box 30221
Lansing, MI 48909
http://www.michigan.gov/mpsc/0,4639,7-159-49641-193534--,00.html
The Michigan Public Service Commission does not have authority regarding satellite television complaints or internet services. Customers should contact the Federal Trade Commission at (877) 382-4357 or www.ftc.gov or the Michigan Attorney General’s office at (877) 765-8388 for these types of complaints.